Your Privacy
How we collect, use and protect the personal information our members entrust to us.
Elite Eagles is a family-owned, invitation-only travel house operated by Elite Legal Eagles Inc. This policy explains what personal information we collect through eliteeagles.org and our member portal, why we collect it, and how it is protected.
Membership is by invitation or referral, so nearly everything on this site happens between us and our members directly. We treat your information with the same care we would want for our own family's travel documents.
When you submit an invitation request or membership application, we collect the details you share with us — typically your name, email address, phone number and a note about who referred you or why you would like to join.
When you become a member and use the member portal, we collect and maintain your profile details (name, email, phone, mailing address and date of birth), your reservations and chosen room categories, and the travel documents you choose to upload — such as passport copies, travel forms and signed agreements.
If you make a payment, our payment processor (Stripe) collects the payment details. Full card numbers never pass through or rest on our website — they are handled entirely by Stripe.
We use your information to review invitation requests, manage your membership, process reservations and payments, email you receipts, reminders and trip updates, share trip photo albums with the guests on that journey, and provide concierge support before, during and after a departure.
We also use it to send you letters and announcements from our team — including through our staff message center. You can ask us to stop marketing emails at any time; transactional emails such as receipts and payment reminders are part of managing your reservation.
Deposits, payment plans and trip balances are processed through Stripe, a licensed payment processor. When you save a card on file, it is stored securely by Stripe so future instalments can be charged with your consent; we only ever see the card's last four digits and expiry.
Online payments carry a card processing fee, which is always shown to you before you confirm a payment. Zelle, where offered, is arranged directly with our team and carries no processing fee.
Receipts are emailed to you after each successful payment and are also available to download from the member portal.
We do not sell your personal information — ever. We share it only with the service providers that make this site and our journeys work: our payment processor (Stripe), our email delivery provider, and the cloud platform that hosts the site and member portal.
We share necessary details with travel suppliers — cruise lines, hotels, ground operators and airlines — solely to confirm and deliver your travel arrangements.
We may also disclose information where required by law or to protect the safety of our travellers, our team and the public.
Documents you upload to the member portal — passports, travel forms, signed agreements — are visible only to you and to authorised Elite Eagles staff. They are used strictly to complete your travel arrangements and are never shared with other members.
During our journeys we take photographs of the group and share them in a private album for the travellers on that specific trip. Album notifications are emailed only to the guests of that journey.
If you would prefer not to appear in trip photos, or not to receive album notifications, just let us know at admin@eliteeagles.org and we will honour your wishes.
We use a small amount of local storage on your device to keep you signed in to the member portal and to remember preferences between visits. We do not use advertising or cross-site tracking cookies.
We keep your member profile, reservations and payment history for as long as your membership is active and for a reasonable period afterwards to satisfy record-keeping needs for travel and payments.
When a membership ends, we remove personal details on request. Documents you uploaded can be deleted at any time by our team at your request.
You may ask us at any time to confirm what information we hold about you, correct it, or delete it, by emailing admin@eliteeagles.org or calling +1 (718) 360-7650. We will respond personally — you will never reach a call center.
If you received an email from us and would prefer not to receive similar ones, reply to the email or write to us and we will take care of it.
Our journeys sometimes welcome children and young travellers, but only as guests of an adult member. This website is not directed at children, and we do not knowingly collect information directly from anyone under 18.
If we update this policy, we will post the new version here and, for material changes, notify members by email. The policy was last updated in September 2026.
Questions about this policy or your information? Email admin@eliteeagles.org or call +1 (718) 360-7650 — or write to us through the Contact page. You can also learn more about our house on the About Us page.
